Refund policy

<In case of return>
・Returns due to customer's convenience are limited to unused products within 3 days of delivery.
・Please send the item prepaid (shipping fee paid by the customer) to our address below.
・Once we receive the product, we will check the condition of the product and process the refund.
・The refund date varies depending on the customer's payment method and payment date.

<If there is a mistake in the product>
- In the unlikely event that the item was shipped incorrectly or is defective, please notify us by email or phone within 7 days.
・Please simply write down the reason for the return in a memo, enclose it, and send it to us by cash on delivery.
-Once we receive the product, we will check the condition of the product and process an exchange or refund.

<Our contact information>
Nissin Rubber Co., Ltd. RALLY ROUND Division 8-16-17 Ima, Kita-ku, Okayama City, Okayama 700-0975
TEL: +81-86-243-2456
Mail: nrc@nisshinrubber.co.jp